Thuiswinkel Zakelijk
Certificate

Thuiswinkel.org declares that its member:

CitroenAir

may carry Thuiswinkel Zakelijk.

This means that CitroenAir has been certified as an online shop by the Thuiswinkel Certification Foundation. The working method observed during the certification process is in accordance with the 8 certainties below and in accordance with Dutch law and regulations. The online shop will be certified every year.

CitroenAir was first certified on August 31 2018

CitroenAir offers you at least the following 8 certainties:

  1. The company really exists and you can reach:

    CitroenAir

    Business address
    Storkstraat 35
    3905 KX VEENENDAAL
    Netherlands
     
    Postal address
    Storkstraat 35
    3905 KX VEENENDAAL
    Netherlands
     
    Phone number 0318 592930
    Email
    Website URL http://www.citroenair.nl
     
    CoC 30185015
    Member since August 31 2018

  2. Doing Business under Dutch Law

    The agreement is concluded under Dutch law. In addition, the General Terms and Conditions for Business can easily be located and are in accordance with the Dutch mandatory legal rules.

  3. Clear Offer: You Always Know What You Buy

    Each product and/or service contains a clear description that corresponds to reality.

  4. Clear Ordering Process

    The online shop's ordering process takes place via unambiguous steps. It is clear what you order before you enter into a purchase obligation and you will have another chance to correct it before placing the order.

  5. Prices Are Clear

    You are correctly informed about any additional costs, such as shipping, payment, policy or administration costs. This means no unexpected costs afterwards.

  6. Safe Payment Environment

    When you make a payment in an online shop, this will always take place through a secured connection with a SSL certificate (HTTPS and/or a lock at the top or the bottom of the web page).

  7. Careful Processing of Your Personal Data

    CitroenAir has an obligation to do its utmost to ensure the safe transport, safe processing and safe storage of personal data. In addition, customers should be able to easily unsubscribe from commercial emails. Thuiswinkel.org regularly talks to CitroenAir about its obligations. In addition, Thuiswinkel.org carries out it safety check on the certified online shops and platforms. Read here how Thuiswinkel.org guarantees this >

  8. Sound Mediation of Complaints and Disputes at Dutch Court

    Do you still have a complaint, despite these certainties, you will be able to come to a solution in three steps. The first step is to tell CitroenAir that you are not satisfied. When you do not come to a satisfying solution together, as a second step, you can submit your complaint. Thuiswinkel.org will help you with mediation of complaints. If you are still not satisfied, as a third step, you can submit a dispute to a Dutch court. Only if it is agreed upon, there also might be arbitration from a renowned arbitration institute.


    Go to www.thuiswinkel.org/thuiswinkelzakelijk for more information about the certainties.

Thuiswinkel.org is the association for companies that sell products and/or services through the Internet.

  • Handtekening Paul Nijhof
    Paul Nijhof, Chairperson
    Thuiswinkel.org
  • Handtekening Wijnand Jongen
    Wijnand Jongen, voorzitter
    Certification Foundation
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