Thuiswinkel Waarborg
Certificate

Thuiswinkel.org declares that its member:
Avoid
may carry Thuiswinkel Waarborg.

This means that Avoid has been certified as an online shop by the Thuiswinkel Waarborg Certification Foundation. The working method and the conditions used that were observed during the certification process are in accordance with Dutch law and regulations. The online shop will be certified every year.

Avoid was first certified on October 28 2024

Avoid offers you at least the following 10 certainties:

  1. The company really exists and you can reach:

    Avoid

    Business address
    Siriusdreef 17
    2132 WT Hoofddorp
    Netherlands
     
    Postal address
    Siriusdreef 17
    2132 WT Hoofddorp
    Netherlands
     
    Phone number (013) 465 75 19
    Email
    Website URL https://www.avoid-online.nl/
     
    CoC 90926897
    Member since October 28 2024

  2. The Dutch Consumers Association Supports Thuiswinkel.org's General Terms and Conditions

    The General Terms and Conditions are set up in cooperation with the Dutch Consumers Association and can easily be found on Avoid's website.

  3. A Time of Reflection of At Least 14 Days

    The Shopping Secure trustmark guarantees that members comply with the statutory 14-day time of reflection. Read what you can do within this time of reflection and what the exceptions in the law are.

  4. Payment method that offers protection

    You have the option to pay via a method that protects you against non-delivery or bankruptcy.

  5. Clear Offer: You Always Know What You Buy

    Each product and/or service contains a clear description that corresponds to reality.

  6. Clear Ordering Process

    The online shop's ordering process takes place via unambiguous steps. It is clear what you order before you enter into a purchase obligation and you will have another chance to correct it before placing the order.

  7. Prices Are Clear

    You are correctly informed about any additional costs, such as shipping, payment, policy or administration costs. This means no unexpected costs afterwards.

  8. Safe Payment Environment

    When you make a payment in an online shop, this will always take place through a secured connection with a SSL certificate (HTTPS and/or a lock at the top or the bottom of the web page).

  9. Careful Processing of Your Personal Data

    Avoid has an obligation to do its utmost to ensure the safe transport, safe processing and safe storage of personal data. In addition, customers should be able to easily unsubscribe from commercial emails. Thuiswinkel.org regularly talks to Avoid about its obligations. In addition, Thuiswinkel.org carries out it safety check on the certified online shops and platforms. Read here how Thuiswinkel.org guarantees this >

  10. Sound Mediation of Complaints and Independent Arbitration Committee

    Do you have a complaint about a member, despite these certainties? You can inform Avoid about this directly or submit a complaint. When you do not come to a satisfying solution, Thuiswinkel.org will help you with free mediation of complaints. When you are still not satisfied, you may submit a dispute to the independent Thuiswinkel Arbitration Committee. Please check the Arbitration Committee's procedure. Thuiswinkel.org stands surety for compliance with the committee's decision to an amount of up to €10.000 per decision. This guarantee does not apply when the company finds itself in suspension of payment or is bankrupt; Thuiswinkel.org is no guarantee fund.

Thuiswinkel.org is the association for companies that sell products and/or services through the Internet.

  • Handtekening Paul Nijhof
    Paul Nijhof, Chairperson
    Thuiswinkel.org
  • Handtekening Wijnand Jongen
    Wijnand Jongen, Chairperson
    Certification Foundation
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