Thuiswinkel Waarborg
Certificate

Campings.com offers you at least the following 8 certainties:

1. The company really exists and you can reach:

   Campings.com

   Business address	18-20 Rue du Faubourg du Temple 75011 Parijs France
   Postal address	18-20 Rue du Faubourg du Temple 75011 Parijs France
   Phone number	020 369 94 14
   Email	klantenservice@campings.com
   Website URL	https://www.campings.com/nl/
   CoC	508 290 947 00086
   Member since	June 10 2021

2. The Dutch Consumers Association Supports Thuiswinkel.org's General Terms and Conditions

   The General Terms and Conditions are set up in cooperation with the Dutch Consumers Association and can easily be found on Campings.com's website.

   Please note: There is no statutory 14-day time of reflection for package trips, transport, catering and other forms of leisure activities if these are set for a specified period or date.

   Please check all exceptions to the revocation right in Article 10 of our General Terms and Conditions >

3. Clear Offer: You Always Know What You Buy

   Each product and/or service contains a clear description that corresponds to reality.

4. Clear Ordering Process

   The online shop's ordering process takes place via unambiguous steps. It is clear what you order before you enter into a purchase obligation and you will have another chance to correct it before placing the order.

5. Prices Are Clear

   You are correctly informed about any additional costs, such as shipping, payment, policy or administration costs. This means no unexpected costs afterwards.

6. Safe Payment Environment

   When you make a payment in an online shop, this will always take place through a secured connection with a SSL certificate (HTTPS and/or a lock at the top or the bottom of the web page).

7. Careful Processing of Your Personal Data

   Campings.com has an obligation to do its utmost to ensure the safe transport, safe processing and safe storage of personal data. In addition, customers should be able to easily unsubscribe from commercial emails. Thuiswinkel.org regularly talks to Campings.com about its obligations. In addition, Thuiswinkel.org carries out it safety check on the certified online shops and platforms. Read here how Thuiswinkel.org guarantees this >

8. Sound Mediation of Complaints and Independent Arbitration Committee

   Do you have a complaint about a member, despite these certainties? You can inform Campings.com about this directly or submit a complaint. When you do not come to a satisfying solution, Thuiswinkel.org will help you with free mediation of complaints. When you are still not satisfied, you may submit a dispute to the independent Thuiswinkel Arbitration Committee. Please check the Arbitration Committee's procedure. Thuiswinkel.org stands surety for compliance with the committee's decision to an amount of up to €10.000 per decision. This guarantee does not apply when the company finds itself in suspension of payment or is bankrupt; Thuiswinkel.org is no guarantee fund.